Examples of the workflow problems this can solve.

Engineers survey locker sites across a national rollout — measurements, site conditions and dozens of photos on every visit — and each one was written up into a tidy, branded report by hand back at the office. At that volume, it was a constant bottleneck.

Now the moment a survey is submitted from site, the finished multi-page report builds itself — every measurement set out, every photo placed, filed straight against the right job.

Reports that once took an afternoon are ready the same day, even at national-rollout volume, and the office no longer pieces a single one together by hand.

Every completed install came back as a long sign-off document — well over a hundred fields and dozens of site photos apiece — and someone had to copy all of it across by hand, while the photos ended up scattered.

Now each document is read the moment it lands: all hundred-plus fields and every photo are gathered into a single record against the right job, with nothing left out.

Not a field is re-keyed and not a photo goes missing. Each job's full record is complete, searchable and ready the instant anyone needs it — and the hours of manual entry are simply gone.

At month-end, someone combed through the whole month's completed jobs by hand — often well over a hundred, across several client accounts — to work out what was ready to bill, chase anything missing a purchase order, and build the billing spreadsheet over several days.

Now the full month's completed work is gathered on its own, anything still missing a purchase order is flagged, and the billing pack is laid out already split by client account.

Days of month-end prep now arrive ready to review, the missing paperwork is caught before it holds up a payment, and invoicing goes out cleaner and sooner.

Incoming jobs were assigned by hand — someone checking every postcode against who covers that patch, across more than forty areas, and juggling the diary to slot each one in.

Now each new job is matched to the right area and the right engineer the moment it arrives — using the postcode coverage the business already works to — and placed straight onto the schedule.

Work lands with the correct person from the start, the diary stays straight across the whole coverage area, and far less of the day goes on scheduling admin.